At Walk Goods, we are committed to ensuring that your orders are processed and delivered with care and efficiency. This Shipping Policy outlines how we handle and manage shipments for our customers worldwide.
Order Processing
All orders are processed after confirmation. Once your order is placed, our team begins preparing it for dispatch. Orders are typically processed within 1–3 business days, excluding weekends and public holidays.
Shipping Method
We partner with reliable courier and logistics providers to ensure your order reaches you safely. The shipping method is selected based on your delivery location and availability of courier services in your area.
Cash on Delivery
We offer cash on delivery as our only payment option. Please ensure that the provided shipping details, including your address and contact number, are accurate to avoid delays or failed deliveries.
Shipping Charges
Shipping charges, if applicable, are calculated based on your location and order details. Any applicable charges will be displayed at the time of order confirmation.
Order Tracking
Once your order has been shipped, you may receive an update via email or phone with tracking details, if available, so you can monitor the progress of your delivery.
Delivery Attempts
Our delivery partners will make reasonable attempts to deliver your package. If you are unavailable at the time of delivery, they may attempt redelivery or contact you for further instructions.
Delays and Issues
While we aim to ensure smooth delivery, delays may occur due to unforeseen circumstances such as weather conditions, logistical challenges, or high demand periods. Walk Goods is not liable for delays caused by factors beyond our control, but we will do our best to assist you in resolving any issues.
Incorrect Address
If an incorrect or incomplete shipping address is provided, it may result in delays or failed delivery. Please double-check your details before placing an order. Walk Goods is not responsible for orders delivered to incorrectly provided addresses.
Contact Us
If you have any questions or concerns regarding shipping, please contact us at:
[email protected]